The One Membership Rewards Program - Terms of Service
‘THE ONE MEMBERSHIP TERMS OF SERVICE’
CHANGES TO TERMS
EMAIL PROMOTIONAL COMMUNICATIONS
Joining the One Skin Clinic Membership ‘The One Membership’ automatically enrolls you to our email communication lists. Registered members are able to un-subscribe by clicking the ‘un-subscribe’ button located at the bottom of any communication or promotional emails if they do not wish to receive marketing emails. These emails are intended to update you of new and existing promotional offers or special updates to ‘The One Membership’ program.
ABOUT THE ONE MEMBERSHIP
‘The One Membership’ is one way in which The One Skin Clinic endeavours to reward and thank loyal customers for patronizing our business and purchasing skin care products from us. ‘The One Membership’ members are able to earn and accumulate "points" that can be redeemed for a discount on their future store purchases ("Rewards Points") at The One Skin Clinic and our online store: www.theoneskinclinic.com.
1. Every time a customer shops with us as a ‘The One Member’, they are eligible to receive 10% in cash-back points (unless otherwise noted for a change in value, such as during promotion periods). These can be redeemed towards their next purchase of skin-care products on our online “www.theoneskinclinic.com”.
2. Ways to Earn Points: There are 5 different ways our customers are able to earn points:
2.1 1) Earn 1 point for every $1 spent on the store
2) Follow us on Instagram: 50 points
3) First time signing up to our membership program: 100 points
4) Celebrate a customer’s birthday: 250 points
5) Referral bonus: customer refers a friend via email. Once the referred completes their first transaction, the referee earns 100 points!
2.2 Promotional Bonus Offers. From time to time, we, or others acting with our permission, may offer you opportunities to earn additional "Bonus points" through special promotions. These promotional Bonus points will be awarded as described in the applicable promotional offer and will be subject to any additional terms set forth in such promotional offer. These promotional Bonus Stars may only be available to residents of certain provinces, or they may be offered Canada-wide.
If the address associated with your account is located in the Canada, any qualifying purchase you make using The One Membership registered to your account will earn points as if the currency were expressed in Canadian Dollars. No currency exchange is applied to the value of your purchase for the purpose of determining how many points you have earned.
For information about how The One Skin Clinic handles returns, please read our Return Policy. Your Star balance may be impacted by returns as follows:
1. If you void a purchase, The One Skin will deduct the points that you earned for that purchase, potentially resulting in a negative point balance on your account.
2. If you return merchandise, If you return products purchased with a credit card, debit card, mobile wallet or cash (note: an original receipt or gift receipt is required), The One Skin Clinic may deduct the points earned in connection with your purchase, potentially resulting in a negative point balance. You may be required to provide the physical credit card, debit card, or mobile wallet in order for The One Skin Clinic to process the refund.
Unless otherwise noted, points are automatically added to your account within twenty-four (24) hours of your eligible purchase and expire twenty-four (24) months after the calendar month in which such points were earned. For example, if you earn points on December 15, 2020, they will expire on January 1, 2022. The oldest accrued points will be used first for redemptions. You can view and track your points balance and available points, as well as any additional benefits for which you are eligible as The One Skin Clinic Rewards member, on www.theoneskinclinic.com
OTHER IMPORTANT INFORMATION YOU SHOULD KNOW
There are no participation or membership fees associated with The One Membership Points accrued in connection with ‘The One Membership’ are promotional, have no cash value and cannot be redeemed for cash. In addition, your redemption of points accrued in connection with The One Membership cannot be combined with any other offers or discounts, unless otherwise expressly indicated by The One Skin Clinic.
Your Points, Rewards, registered membership account, and purchase activity on your account are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends or others, or used by you for any commercial purpose. You may have only one (1) ‘The One Membership’ account that is personal to you.
Without notice to you, The One Skin Clinic also reserves the right to "unregister" and make ineligible for The One Membership Points any ‘The One Membership’ or account that has been inactive for three (3) consecutive years. Inactivity is defined as no points earned during such three (3) consecutive year period. In the event that your ‘The One Membership’ or account is unregistered or rendered inactive, all accrued points in your account are void.
The One Skin Clinic reserves the right to change, modify, discontinue or cancel ‘The One Membership’ or any part of the ‘The One Skin Clinic Membership’ rewards points or program at any time and in its sole discretion, without notice to you.